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Practice News

We Are Now Open

Patient Update COVID-19: Thank you for your patience (06 July 2020)

Binley Woods Dentistry reopened its doors on the 9th June 2020, following industry guidance with a phased approach. We have implemented new protocols and a new patient journey (below) to keep our patients and team safe, whilst offering the same quality of care for our patients.

Thank you for your support and understanding as we prioritised urgent and emergency patients who have been waiting for an appointment, or who have had an appointment canceled, during the lockdown period.

If you want to learn more about our added safety protocols or require an appointment to see the Dentist or the Dental Hygienist, please contact our team on 024 7654 0045.

 

A new patient journey, the same quality care… (7 June 2020)

What will the new patient journey mean for you?

You will see some changes at your next appointment, which have been made to help keep our patients and team safe during the COVID-19 pandemic.

Take a look at our new patient journey below. If you have any questions regarding this new experience, please do not hesitate to get in contact with us on 024 7654 0045.

New Patient Experience (PDF)

 

COVID-19: Patient Announcement (1 June 2020)

Following the announcement by the government on 28th May 2020, we are pleased that dental practices can reopen from Monday 8th June 2020. In line with industry guidance, like many practices across the country, we will be reopening Binley Woods Dentistry with a phased approach.

There continues to be a national shortage of personal protective equipment. Our priority remains the wellbeing of our patients and team and we will only move from one phase to the next once we are satisfied we have all the processes and personal protective equipment in place to do so. Patient safety and comfort is paramount, and we will be introducing measures to keep our patients and team protected in line with guidance from the Chief Dental Officer, British Dental Association and Public Health England.

Since lockdown began 3 months ago, we were required to cancel numerous appointments and we thank you all for your patience and understanding over this period. Our staff have been preparing the practice and working on plans for reopening, however as you may know some personal protective equipment is still in high demand due to COVID-19 by our front line services and we need to be mindful of this. As with many dental practices across the country and as advised by the Chief Dental Officer, we will initially be prioritising appointments for our existing patients who have had dental emergencies or urgent appointments cancelled.

For those who have spoken to a member of our team since lockdown began about a dental emergency or if your appointment was cancelled during lockdown, you have been placed on our contact list and a member of our team will be in touch with you soon when we are fully prepared to arrange your appointment.

Thank you for your patience and understanding during this time as we work our way towards reopening, we will be in touch soon with more information. Any questions please feel free to call the practice number 024 7654 0045.

The team at Binley Woods Dentistry.